Reseller Hostingintermediate3 min read
Onboard a Reseller Hosting Client
Create a separated account, record ownership, migrate and verify the website, then give the client only the access included in your service.
Written by HostPora Academy Team · Technical review by HostPora Technical Review · Updated Nov 4, 2026
Define the client package
Set storage, bandwidth, domain and email allowances before creating the account. Match the package to the agency agreement.
- 1Choose package
- 2Record renewal terms
- 3Define support boundary
Migrate into a separate account
Create the destination account, copy files, databases and mail where included, then verify before changing DNS.
- 1Keep account isolated
- 2Test website and forms
- 3Reconcile email and DNS
Complete a documented handover
Record domain ownership, panel access, backup policy, update responsibility and escalation contacts.
- 1Send approved credentials
- 2Confirm support route
- 3Schedule first review
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